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Returns and Warranties

Are there any Free Store Pickup restrictions?

There are a few restrictions you should be aware of:

  • Only the designated recipient or the individual that placed the order may pick the order up, no exceptions.
  • You, or your designated recipient, will not be allowed to pick up your order without the “Ready for Pickup” email and a valid ID.
  • Pre-ordered items are not eligible for Ship to Store.
  • The Pay in Store payment option is not available for Free Store Pickup orders.

Click here for the return policy for Free Store Pickup and Family & Friends Pickup purchases.