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Store Pickup

Can I have someone pick up my order for me?

Absolutely! If you would like someone else other than yourself to pick up your order, simply use the "Family & Friends Pickup" option when Read more...

How do I view my Free Store Pickup order status?

You can view your order status by selecting the link in your "Order Acknowledgement" or “Ready for Pickup” email. If you made the Read more...

What is Free Store Pickup?

Free Store Pickup (in 1 hour or less/5 to 10 day pickup) is a program that allows you to purchase your favorite items online, but pick them up in your Read more...

How long will the store hold my order?

Your “Ready for Store Pickup” email will provide you with detail for the number of days in which to pick up your order; typically, this will Read more...

Are there any Free Store Pickup restrictions?

There are a few restrictions you should be aware of: Only the designated recipient or the individual that placed the order may pick the order up, no Read more...

How will I know when to go to the store to pick up my order?

You may go to the store after you have received the "Ready for Store Pickup" email. Please do not confuse this with any other email Read more...

How do I complete a Free Store Pickup order online?

All items eligible for the Free Store Pickup program will have a "Free Store Pickup" message. You will be presented with several options for Read more...

Where do I pick up my order?

Easy! There are multiple ways you can check in to pick up your order after receiving your "Ready for Store Pickup" email. Option 1: Go to the Read more...

Is every item eligible for pickup?

Not all stores and items are available for the Free Store Pickup program. You can check each item's availability by looking for the "Eligible for Read more...

How do I cancel or return my Free Store Pickup purchase?

Free Store Pickup orders are processed immediately once the order is placed and as a result, the option to modify or cancel the order is unavailable. The Read more...

Do I need to bring anything to the store when I pick up my order?

Yes, you will need the following items when picking up your order:  “Ready for Store Pickup” email (1 for each store selected)Valid ID: Read more...

Can I pick some items up at a store and have some shipped to my home?

Of course! No need to place multiple orders. Just be sure to make the appropriate selections either when adding to your shopping cart or during checkout. Read more...

Can I change the store after I've selected it?

If you change your mind during the checkout process and decide you want to pick up the item at a different location or ship it instead, you can edit the Read more...

Do I pay for my Free Store Pickup order online or in store?

You will need to pay for your Free Store Pickup order online. You can use a credit card and/or gift card as a payment method. For more information on Read more...

How can I obtain a gift receipt for my Free Store Pickup order?

After you have picked up your order, a gift receipt will be sent to the email address you used to place the order.        Read more...

Can I select multiple pickup stores in one order?

Yes, you can! Simply select the appropriate store locations for each item you add to cart and your order will be processed accordingly. Just remember that Read more...