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Rewards

How do I receive reward points for my purchases?

It's easy. Use your Rewards"R"Us membership card every time you shop in an "R"Us store or online at an "R"Us website to Read more...

How do I redeem my R"Us" Reward Dollars online?

"R"Us Reward Dollars are issued to Rewards"R"Us members as they meet the threshold requirements to receive their Reward Dollars (125 Read more...

How do I retrieve my Rewards"R"Us membership number?

Your 13-digit member ID can be found on the back of your Rewards "R" Us membership card or the back of your "R" Us Credit Card. If you Read more...

How do I enroll in the Rewards"R"Us Program?

Customers of Toys"R"Us and Babies"R"Us can enroll in the Rewards"R"Us program either in store or online by clicking the Read more...

I made an online purchase without using my Rewards"R"Us membership number. What should I do?

Members may request up to ten retro-credits per calendar year. For online purchases, please wait 24 hours from your order ship date before making your Read more...

What is Rewards"R"Us?

Rewards"R"Us is a program designed to reward our best Customers for the purchases they make at Toys"R"Us and Babies"R"Us. To Read more...

What if I receive an error message associated with my Rewards"R"Us number?

If you receive an error message when setting up your Rewards"R"Us information in "my account" or using your Rewards"R"Us Read more...

Can I update my membership number in "My Account" if I accidentally entered it incorrectly?

Of course! You can easily update an incorrectly entered Rewards"R"Us membership number by accessing your "my account" page and Read more...

Do "R"Us Reward Dollars expire?

Yes. They must be redeemed by the expiration date printed on each reward. Expired rewards cannot be reissued. Rewards are valid for 60 days after they are Read more...

How do I save my Rewards membership number?

For a faster, easier checkout, you can save your Rewards“R"Us membership number to your "R"Us online shopping account. Simply click Read more...

Lost your rewards card?

You can still receive credit for your purchases. Just print a temporary card by clicking here and logging in to your Rewards“R”Us Read more...

Can I redeem all "R"Us Reward Dollars online?

Yes, but you can only use one Reward Dollar per transaction.  Read more...

What do I do if I lose my “R”Us Reward Dollars?

As long as your "R" Us Rewards are still valid, you may log in to your account at Toysrus.com/myrewards or visit the in-store kiosk to view and Read more...

I am already at checkout and want to become a Rewards"R"Us Member and receive credit for this purchase. Is this possible?

Yes it is, but you will have to request a retro-credit for that purchase. After you have completed your online order, simply click "enroll now” Read more...

Is there a cost to join the Rewards"R"Us program?

No, joining the Rewards"R"Us program is absolutely FREE! Read more...