How may we help you?

Baby Registry

Wish List

Rewards

Ordering

Payment

Store Pickup

Returns and Warranties

What is your Pay in Store return policy?

Orders paid for with the Pay in Store payment option can be returned at any Toys"R"Us or Babies"R"Us store or our Online Return Center.

  • If returning in a Toys"R"Us or Babies"R"Us store, you will be refunded using the method of payment used at the store when you paid for your order.
  • If returning to our Online Return Center, you will receive credit back in the form of an eGift Card emailed to you within 24 hours of processing. This eGift Card may be exchanged in any Toys"R"Us or Babies"R"Us store for a full refund issued using your original method of payment.