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How are oversized items shipped?

Oversized items typically arrive in 7-14 full business days. Some larger and heavier items can only be sent via ground freight. These carriers may call to set up the delivery in which you may be offered to choose a 4-hour window on an available weekday.

Note:

  • Someone 18 years of age or older must be present to sign for the delivery.
  • The freight trucking company will only be delivering the item curbside (White Glove delivery is not a service that we offer).
  • Since the item is likely to be heavy and large, we recommend that you have someone with you to help you move the item into your home.
  • If you are giving the item as a gift, please include the recipient's phone number so the recipient can be contacted in the event the delivery needs to be scheduled.
  • Please allow for additional shipping and handling time for all oversized products shipping via a freight trucking company. These products cannot be expedited.