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What if my contact information has changed?

If your personal information - including your first and last name, email, mailing address, password and phone numbers - has changed, just edit the information through the Email Preference Center:

  • First, log in to the Email Preference Center home page.
  • Then, click on the "update" link next to the information you'd like to change.
  • You will then be taken to a page where you can update your personal information.
  • Click the "save changes" button to save your updates.
  • To cancel, click the "cancel" button.

You'll receive an email confirming that changes were made and we'll put your changes into effect as soon as possible.

If you'd like to update your information by phone, contact Customer Service at 1-800-TOYSRUS (1-800-869-7787).