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Returns and Warranties

What is your Registry Return Policy?

When returning an item that was on your registry, we will gladly accept returns up to 12 months from your event due date under the following conditions:

If you present an item for a return without a receipt and the item was part of your baby registry, it is returnable as long as both of the following conditions apply:

  1. The baby registry is 1 year old or less from the event date.
  2. The baby registry from which the item was purchased can be retrieved using the "Registry Number" or "Registrant Name" through our store's register.
  • Once your registry is confirmed as active, you will be asked to validate that you are the registered Customer. A driver's license or other valid form of ID is required. See acceptable forms of ID below:
    • Valid state ID.
    • Valid military ID.
    • Valid passport.
    • Valid resident alien ID.
  • The return will be given in merchandise credit.
  • The return will be given for the lowest promotional price within the last 30 days.

Returns to stores with an online packing slip or gift receipt:

  • If you are returning an item using a gift receipt or an online order packing slip, your refund will be in the form of a merchandise credit.